Privacy Policy

SHZ Innovation Tech ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out and submit the contact form (name, email, phone number, company name)
• Request a quote or product inquiry
• Subscribe to our newsletter or communications
• Contact us via email or WhatsApp

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device information (screen resolution, device type)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes. This may include:

• Essential cookies (required for website functionality)
• Analytics cookies (to understand how visitors interact with our site)
• Marketing cookies (such as Facebook Pixel, Google Analytics, used for advertising and retargeting)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide product quotations
• To process and fulfill your orders
• To communicate updates, promotions, and company news
• To improve our website, products, and services
• To comply with legal obligations
• To prevent potential fraud and ensure security

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in operating our website, conducting business, or servicing you (e.g., email service, hosting)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• Facebook Pixel: We use Facebook Pixel for advertising and analytics. Facebook may use the data collected to connect our ads with Facebook users and measure ad effectiveness

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact inquiry data is typically retained for up to 3 years.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at xufp1017@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

9. International Data Transfer

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: xufp1017@gmail.com
• Phone / WhatsApp: +86-18916938794
• Address: No.1 Keji Road, Nanshan District, Shenzhen, China